FAQ
Slite Electrical Supply Corp. is a professional lighting distributor established in 2017. We specialize in commercial and industrial lighting solutions for contractors, integrators, facility managers, and project buyers.
We offer LED fixtures, lamps, sensors, lighting controls, smart Bluetooth solutions, and building automation-compatible systems from a curated network of manufacturers.
Yes. Orders over $3,000 USD (before tax, within the continental U.S.) qualify for free ground shipping.
Most in-stock items ship within 1–2 business days.Overnight/Express orders placed before 11:00 AM CST may shipsame-day.LTL freight orders ship the following business day.
We ship from our Texas-based warehouse and directly from authorized partner warehouses across the United States.
Currently, we only ship within the continental U.S. For international arrangements, please contact us directly.
All standard products include a 5-Year Limited Warranty, covering manufacturing defects under normal use. For warranty service, email info@slite.us.
Yes, within 30 days of the invoice date if unused and in original packaging.
- RMA (Return Merchandise Authorization) required
- Customer pays return shipping (unless product is defective or shipped incorrectly)
- A 20% restocking fee will apply to any returns requested more than 30 days after the invoice date.
Refunds are issued 7–10 business days after the returned items are received and inspected.
Report it to us within 5 business days. We’ll replace or credit the item at no cost after verification.
No, custom-built or special-order items are non-returnable unless defective.
We offer:
- Multi-brand access for a broader product range
- Smart lighting and IoT-ready solutions
- Dedicated B2B service and fast fulfillment
- Real support from lighting specialists
Absolutely.
Phone: +1 (281) 965-5791
Email: info@slite.us
Any question?
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