Privacy Policy

Effective Date: June 3, 2026 Last Revised: June 17, 2026

Slite Electrical Supply Corp. ("Slite", "we", "us", or "our") is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or communicate with us through any medium.

By using our services, you agree to the collection and use of information in accordance with this policy.

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1. Scope and Applicable Law

This Privacy Policy applies to individuals and businesses who interact with Slite Electrical Supply Corp. in connection with our products and services.

Primary Jurisdiction: This policy is governed by the laws of the State of Texas, United States, including the Texas Data Privacy and Security Act (TDPSA).

North American Compliance: We also comply with applicable federal and regional laws in the following jurisdictions:

• United States: Federal Trade Commission Act (FTC Act), Children's Online Privacy Protection Act (COPPA), and CAN-SPAM Act.
• Canada: Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws, including Quebec's Act respecting the protection of personal information in the private sector (Law 25).
• Mexico: Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), administered by INAI.

Other Regions: Visitors and customers outside of North America are subject to the standards set forth under U.S. federal law and this policy. We do not specifically target users in the European Union or other regions with separate regulatory frameworks, and we make no representations of compliance with those frameworks (e.g., GDPR).

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2. Information We Collect

We may collect the following categories of information:

A. Personal Information

• Name, company name, job title
• Shipping and billing addresses
• Email address and telephone number
• Account credentials (where applicable)

B. Transaction & Order Data

• Purchase history and order details
• Payment method type (e.g., card type, last four digits); full payment details are processed and stored exclusively by our third-party payment processors — we do not retain your complete card number

C. Website Usage Information

• IP address, browser type, device type
• Pages visited, referring URL, session duration
• Cookies and tracking technologies (see Section 5)

D. Communications

• Customer service inquiries and support requests
• Email correspondence and call records (where applicable and permitted by law)

E. Sensitive Personal Data (Texas TDPSA) We do not intentionally collect sensitive personal data as defined under the TDPSA (e.g., precise geolocation, racial or ethnic origin, biometric data, health information). If such data is ever required for a specific purpose, we will obtain your explicit opt-in consent prior to collection.

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3. How We Use Your Information

We use your data for the following purposes:

• To fulfill and manage orders, shipments, and billing
• To provide product information, technical support, and customer service
• To personalize your website experience and improve site performance
• To send promotional offers and marketing communications (only if you have opted in; you may opt out at any time — see Section 7)
• To comply with legal obligations and enforce our policies and terms
• For fraud prevention and cybersecurity protection
• For internal analytics and business reporting (using aggregated or de-identified data where possible)

We will not use your personal data for purposes materially different from those listed above without providing prior notice and, where required, obtaining your consent.

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4. How We Share Your Information

Slite Electrical Supply Corp. does not sell your personal information to third parties.

We may disclose your data only to trusted service providers when necessary to operate our business:

All service providers are contractually required to maintain the confidentiality of your information and to use it solely to provide services on our behalf. We do not authorize service providers to use your data for their own marketing purposes.

If we undergo a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you prior to your data becoming subject to a materially different privacy policy.

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5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience, measure website usage, and serve relevant content.

Types of cookies we use:

• Strictly Necessary: Required for the website to function (e.g., shopping cart, login session). These cannot be disabled.
• Analytics: Help us understand how visitors use our site (e.g., pages visited, session duration). Collected data is aggregated and de-identified where possible.
• Marketing/Advertising: Used to deliver relevant content or advertisements based on your browsing behavior. These cookies are only placed with your prior consent (opt-in), consistent with our opt-in marketing approach described in Section 3.

Your choices:

• You may manage or disable non-essential cookies through your browser settings or our cookie preference tool on the website.
• Disabling certain cookies may limit some site functionality.

Do Not Track (DNT): Some browsers offer a "Do Not Track" signal. Our website does not currently respond to DNT signals because there is no universal industry standard for how to interpret them. We will revisit this position as standards develop.

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6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy or as required by applicable law:

After the applicable retention period, data is securely deleted or anonymized.

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7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data. We honor these rights for all users regardless of location, to the extent technically feasible.

All Users:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Opt out of marketing emails at any time via the unsubscribe link in any email or by contacting us directly
• Withdraw consent (where processing is based on consent)

Texas Residents (TDPSA): In addition to the above, Texas residents have the right to:

• Request deletion of your personal data
• Obtain a portable copy of your data in a machine-readable format
• Opt out of the sale of your personal data (we do not sell personal data)
• Opt out of targeted advertising or automated profiling that produces legal or similarly significant effects
• Appeal our decision if we deny a rights request (see below)

Canadian Residents (PIPEDA / Law 25):

• Request access to and correction of your personal data
• Withdraw consent for non-essential processing
• File a complaint with the Office of the Privacy Commissioner of Canada (OPC) or, for Quebec residents, the Commission d'accès à l'information (CAI)

Mexican Residents (LFPDPPP — ARCO Rights):

• Acceso (Access): Request a copy of your personal data
• Rectificación (Correction): Request correction of inaccurate data
• Cancelación (Deletion): Request deletion of your data
• Oposición (Objection): Object to specific uses of your data
• File a complaint with INAI (Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales)

How to Submit a Request: Contact us at info@slite.us with your name, contact information, and a description of your request. We will respond within 45 days of receipt. If additional time is required (up to an additional 45 days), we will notify you of the extension and the reason before the initial deadline expires.

Appeals: If we deny your request, you may appeal by replying to our denial notice. We will review and respond to appeals within 60 days.

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8. Data Security

We implement the following technical and organizational measures to protect your personal information:

• Encryption of data in transit (TLS/SSL) and at rest where applicable
• Access controls and role-based permissions limiting data access to authorized personnel
• Regular security assessments and vulnerability monitoring
• Third-party payment processors that are PCI-DSS compliant

While we apply commercially reasonable best practices, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, and we encourage you to use strong, unique passwords and to contact us immediately if you suspect unauthorized access to your account.

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9. Data Breach Notification

In the event of a data breach that affects your personal information and poses a real risk of significant harm, we will:

• Notify affected individuals as promptly as reasonably possible and without unreasonable delay
• Notify the Texas Attorney General within 60 days if the breach affects 500 or more Texas residents
• Notify the Office of the Privacy Commissioner of Canada and affected Canadian individuals if there is a real risk of significant harm (per PIPEDA breach reporting requirements)
• Notify INAI and affected Mexican individuals in accordance with LFPDPPP requirements

Notifications will include a description of the incident, the type of data involved, steps taken to address the breach, and recommended actions you can take to protect yourself.

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10. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will delete it promptly.

If you believe a child under 13 has provided us with personal information, please contact us at info@slite.us.

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11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Material changes will be posted on this page with a revised "Last Revised" date, and where required by law, we will provide direct notice (e.g., by email).

We encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

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12. Contact Information

For questions about this Privacy Policy, to exercise your rights, or to submit a complaint, please contact us:

Slite Electrical Supply Corp. 📞 Phone: +1 (281) 965-5791 📧 Email: info@slite.us

For Texas residents: You may also direct complaints to the Texas Attorney General's Office at texasattorneygeneral.gov. For Canadian residents: Contact the Office of the Privacy Commissioner at priv.gc.ca. For Mexican residents: Contact INAI at inai.org.mx.