Warranty
5-Year Limited Warranty
At Slite Electrical Supply Corp., we are committed to providing dependable, high-performance lighting solutions. To back that promise, most of our commercial and industrial products include a 5-Year Limited Warranty, giving you confidence in every purchase.
What’s Covered
This warranty covers:
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Material and manufacturing defects
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Unexpected product failures under normal operating conditions
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Excessive lumen depreciation or color shift (as defined by LM-80 / TM-21 standards)
All products must be installed and used in accordance with the manufacturer’s installation instructions and local electrical codes.
How to File a Claim
If you experience a warranty-related issue, please contact us with the following information:
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Proof of purchase (invoice or order number)
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Installation date and environment
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Description of the issue
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Photos or technical documentation (if applicable)
Customer Service Line: +1 (281) 965-5791
Email: info@slite.us
Our support team will evaluate the claim and coordinate repair, replacement, or credit as appropriate.
What’s Not Covered
This warranty does not apply to:
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Products damaged due to misuse, improper installation, or unauthorized modifications
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Failures caused by power surges, exposure to extreme environments, or force majeure
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Consumables such as batteries, unless specifically warranted
Terms & Conditions
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The warranty period begins from the date of original purchase
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Replacement products do not reset the original warranty period
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Warranty applies only to the original purchaser and is non-transferable